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Client Success Coordinator

At TechnologyAdvice, talented, driven, and dedicated team members are at the core of our company’s success. We spend a great deal of time and energy to ensure we have the best people in the industry and that we foster an environment that they want to be a part of. We’re looking for someone just as passionate to help us expand our company further and work collaboratively with the Client Success team. Our ideal candidate will share the tenacity and excitement we have for all things TechnologyAdvice.

 

THE “WHY” BEHIND THE POSITION:

The Client Success Coordinator will work closely with the Client Success team, owning the behind-the-scenes, administrative tasks while their team counterparts focus on building the client relationships. This role requires someone who is efficient yet thorough, and can manage a large pipeline of programs and tasks at once.

 

YOUR DAY TO DAY AT TA:

  • Manage the administrative details of marketing campaigns from inception to completion
  • Review and verify program details and deliveries for accuracy and program compliance
  • Deliver daily lead files to client contacts and communicate any client feedback to the Client Success team
  • Build email and landing pages creatives as per client requests and instructions for each marketing campaign asset
  • Move and work with high volumes of data in an internal system with limited room for error
  • Multi-task and work effectively with a fast-paced, busy team
  • Challenge yourself by learning new skills and taking on new tasks
  • Ability to learn new technology and adapt established workflows quickly
  • Foster a sense of ownership as you carry projects from start to finish

 

TECHNICAL REQUIREMENTS:

  • Understanding of lead generation and industry knowledge
  • Experience with Microsoft Excel or Google Sheets
  • Familiarity with CRM software and tools

 

GENERAL REQUIREMENTS:

  • Bachelor’s degree or equivalent related experience
  • Experience working in a customer service or administrative capacity
  • Must be a self-starter
  • Must be able to take direction and require little follow-up
  • Excellent written and verbal communication
  • Ability to manage multiple concurrent tasks to meet deadlines, while maintaining accuracy
  • Superior attention to detail and organization
  • Results driven with a strong sense of urgency
  • Must be analytical and data-driven

 

PERKS & BENEFITS:

Compensation is a combination of base salary plus quarterly profit sharing potential. In addition to the opportunity to grow personally and professionally alongside a driven team, we also offer:

  • Comprehensive health insurance (medical, dental, vision, life and disability)
  • 401k retirement plan with company match
  • Unlimited Paid Time Off
  • Weekly career development meetings for your first 60 days
  • Bucket list benefit on each work anniversary
  • Gym Membership reimbursement
  • Monthly team outings and volunteer opportunities
  • Professional development opportunities and incentives (book clubs, monthly learning series, Leadership Academy and more!)
  • Catered lunches 4 days a week
  • Coffee, soda, snacks, ping pong, and beer on Fridays

 

ABOUT US:

TechnologyAdvice is dedicated to educating, advising, and connecting buyers and sellers of business technology. As a trusted resource in a variety of technology verticals, the company helps buyers improve their businesses and vendors find their customers. Through unbiased research and crowd-sourced product reviews, TechnologyAdvice provides the insight that buyers need to find the right technology.

Additionally, the company’s unique demand generation programs help vendors improve product awareness by placing matched solutions in front of qualified technology buyers. TechnologyAdvice is based in Nashville, Tenn., and was named to the Inc. 5000 list of America’s Fastest-Growing Private Companies in 2014, 2015, 2016, & 2017.

Pre-employment screening required.

 

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