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Quality Assurance Research Analyst

At TechnologyAdvice, talented, driven, and dedicated team members are at the core of our company’s success. We spend a great deal of time and energy to ensure we have the best people in the industry and that we foster an environment that they want to be a part of.  We’re looking for someone just as passionate to help us expand our company further and own the quality assurance process on our email marketing team. Our ideal candidate will share the tenacity and excitement we have for all things TechnologyAdvice.
 

THE “WHY” BEHIND THE POSITION

The Quality Assurance Research Analyst will ensure quality deliveries and processes between our email marketing team and client success team. Currently, this responsibility is shared by several team members and we’re looking for someone to own this process from start to finish.

 

YOUR DAY TO DAY AT TA:

  • Monitor and track daily lead volume for email marketing team
  • Review and verify program details and deliveries for accuracy and program compliance
  • Standardize delivery files to internal platforms via API connector on a daily basis
  • Identify ways to optimize quality assurance processes
  • Collaborate with the rest of the email marketing team to meet client goals and expectations
  • Provide reports and analysis to Team Lead to support performance related feedback
  • Maintain formal process to update and share findings with the team

 

TECHNICAL REQUIREMENTS:

  • Experience in quality control/assurance
  • Understanding of lead generation
  • Experience with Microsoft Excel or Google Sheets

 

GENERAL REQUIREMENTS:

  • Bachelor’s degree or equivalent related experience
  • 1-3 years of quality assurance experience
  • Must be a self-starter
  • Must be able to take direction and require little follow-up
  • Excellent written and verbal communication
  • Ability to manage multiple concurrent tasks to meet deadlines
  • Superior attention to detail and organization
  • Results driven with a strong sense of urgency
  • Able to work at our office in Mandaluyong City, Philippines
  • Comfortable working night shift

 

COMPENSATION + BENEFITS:

Aside from an outstanding company culture that fosters innovative ideas, teamwork, professional growth, and friendly competition, we offer great benefits. You'll have the chance to work alongside fun, intelligent, and driven folks who believe in what we're doing. Check out our list of benefits:

  • Team Outings & Volunteer Opportunities
  • Professional Development Opportunities
  • Lunch Reimbursement
  • Birthday celebrations
  • Coffee, tea, soda, snacks
  • Commuter Reimbursement
  • Rice Allowance
  • Bucket List Benefit

 

ABOUT US:

TechnologyAdvice is dedicated to educating, advising, and connecting buyers and sellers of business technology. As a trusted resource in a variety of technology verticals, the company helps buyers improve their businesses and vendors find their customers. Through unbiased research and crowd-sourced product reviews, TechnologyAdvice provides the insight that buyers need to find the right technology.

Additionally, the company’s unique demand generation programs help vendors improve product awareness by placing matched solutions in front of qualified technology buyers. TechnologyAdvice is based in Nashville, Tenn., and was named to the Inc. 5000 list of America’s Fastest-Growing Private Companies in 2014, 2015, 2016, & 2017.

Pre-employment screening required.

 

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